Yes, and at no cost. Although the apartment has been vacated, you can leave your luggage at the reception until 6 hours after check-out and use the services of the Residence.
All items found after check-out will be stored for up to 60 days. Please contact us to determine how to proceed if this situation occurs.
What happens in case of damage caused by guests to objects, furniture or property?
Guests must sign an agreement, after examining that the entire apartment, furniture and objects are in good condition (intact and fully functional).
*For the safety of both parties, there will be a joint control during entry and exit from the apartment.
What should I do with the keys to the apartment?
They must be delivered to the reception upon check-out.
Is Boca Beach Residence responsible for what can happen to vehicles parked in the parking lot of the Residence?
No, for the convenience of our guests we provide a private parking with 24 hour security, however we are not responsible for damage caused by third parties to vehicles, or partial or total loss of objects inside.
How is the apartment cleaned?
Daily cleaning of the apartment is available daily from 10:00 to 13:00 and from 16:00 to 18:00. Please use the respective labels:
“Please, Do not disturb”. Under no circumstances will the cleaning staff enter the room.
“Please, Clean the apartment”. This label informs the absence or permission of the guest to clean.
If no label has been hung on the doorknob by the scheduled time, it is assumed that the apartment can be cleaned.
*Note: During cleaning, the staff is not allowed to move any object of the guest, so you find everything as you left, except the equipment of the apartment.
Avenida Abraham NúñezBoca Chica - 15700Santo DomingoRepubblica Dominicana
Copyright @ BOCA BEACH - Residence Hotel. All rights reserved. RNC_1-30-79544-4
Copyright © BOCA BEACH Residence Hotel | RNC_1-30-79544-4 | all rights reserved